Solution Sets :
HOW WE OPERATE
Technology Agnostic: We focus on understanding what makes you succeed in your market.
Our solutions will help you get there faster.
SERVICES TECHNOLOGIES
CX Strategy
Our expert consultants deliver services at each program phase to help you achieve optimal success – regardless of whether your program is new or already established. We help you define your program direction, deliver a robust, action-oriented program, and drive positive business outcomes.
Haxtech’s consulting team is composed of expert consultants with many years of hands-on corporate CX program and consulting experience. Our goal is to ensure Haxtech client success, allowing for a one-stop shop when initiating or growing a CX program.
Our services are all designed to support your successful implementation.
Our experts partner with you to Define, Deliver, and Drive a program that aligns with your unique business needs.
SAP Ariba practice
DIGITAL TRANSFORMATION
Shared Successes: We work with companies across indonesia, creating bespoke solutions for bespoke challenges
Pivoting to a digital mindset requires leadership, courage, agility, adaptivity, relentless focus on data and talent. We compliment your team with the vision and skills to make a difference.
Digital Capability Assessment:
Haxtech works with key stakeholders to perform a current-state assessment and evaluates your digital capabilities against industry standard best practices and emerging trends. We take a holistic view of your digital landscape.
- Scope – Work with leadership to determine the scope of the digital assessment. Assessment scope may include areas such as customer touchpoints, product footprint, operational models/processes, technology/platforms, data/content asset management, data integration capabilities, analytic capabilities and competition.
- Evaluate – Perform an assessment to identify and document current strengths, weaknesses, opportunities, and threats across the digital capability assessment scope.
- Report – Provide a digital capability maturity score (by digital capability) and actionable recommendations.
Digital Strategy and Roadmap:
Haxtech works with organizational leadership to define your digital capability goals, strategies, and future-state roadmap for execution.
- Define – Establish digital goals and strategies based on the outcome of the digital capability assessment, industry best practices, and emerging trends.
- Identify – Determine approach, operating models, and technical enablers to address the defined digital goals and strategies.
- Plan – Develop a roadmap of opportunities based on alignment, prioritization, risks and impacts.
Digital Governance Framework:
Haxtech works with your company to create a digital governance framework that enables progressive and transformative digital capabilities.
- Define – Create digital governance goals, objectives and primary ownership
- Structure – Develop a governance model/framework with roles and responsibilities. Determine digital decisions that must be governed at the highest levels.
- Execute – kickoff initial set of governance meetings to demonstrate the process for digital investment portfolio review, current investment go/no go decisions, and ideation.
SUCCESS STORIES
Our Thinking
Collaboration is key to what we do and the key to collaboration is sharing our thinking with whoever wants to benefit from it.
WHITE PAPERS
Looking for a challenge
Obsessed with what’s next? Come join a like-minded company